As enterprises increasingly rely on automation and digital workflows, mastering ServiceNow has become one of the most valuable skills in the IT domain. The Master in ServiceNow Developer Certification by DevOpsSchool is a career-transforming program that empowers professionals to design, develop, and optimize enterprise workflows on the Now Platform. Mentored by Rajesh Kumar , this program combines cutting-edge technical expertise with practical application to deliver holistic mastery of ServiceNow development and administration.
What Is ServiceNow and Why It Matters
ServiceNow is a cloud-based platform that revolutionizes IT service management (ITSM), IT operations (ITOM), and business process automation. It enables organizations to digitize workflows, streamline service delivery, and reduce operational costs. ServiceNow developers bridge the gap between business needs and technical solutions—creating seamless integrations and automations that power digital transformation.
As global enterprises—from banking to healthcare—adopt ServiceNow for managing infrastructure and operations, the demand for certified professionals has surged. Completing the Master in ServiceNow Certification with DevOpsSchool positions you at the forefront of this high-growth career path.
Course Overview: Master in ServiceNow Developer Program
| Duration | Mode | Training Type |
|---|---|---|
| 12–15 Hours | Online (Instructor-led) | ServiceNow Developer Certification |
This intensive, instructor-led program is designed for both beginners and professionals. It provides participants with the required scripting, platform customization, and integration knowledge to excel as ServiceNow administrators and developers.
Key Features
- Complete ServiceNow Developer Course
- Lifetime LMS access
- Lifetime Technical Support
- Lab Assignments and Hands-on Exercises
- Real-time Interview Questions and Resume Preparation
- Free Training Slides and Additional Training Videos
Learners gain practical experience by working on live ServiceNow instances, setting up environments, and performing end-to-end development tasks guided by industry experts.
Course Curriculum: From Foundations to Advanced Mastery
The curriculum is designed to gradually build expertise in developing and managing ServiceNow platforms.
Module 1: ServiceNow Fundamentals
- Introduction to ServiceNow architecture
- Navigating the interface and application menus
- Understanding system properties and configurations
- Managing users, roles, and security policies
Module 2: ITSM & ITOM Core Applications
- Incident, Problem, and Change Management process configuration
- Service Catalog and Request Management customization
- Configuration Management Database (CMDB) creation and maintenance
- Monitoring IT infrastructure with ITOM: Discovery, Event Management, and Service Mapping
Module 3: Scripting and Automation
- Client-side and server-side scripting using JavaScript and GlideAPI
- Implementing Business Rules, UI Policies, and Data Policies
- Automating complex workflows with Flow Designer and Workflow Editor
Module 4: Custom Applications and Integrations
- Developing custom apps using App Engine Studio
- Implementing REST and SOAP integrations
- Managing update sets and promoting changes
- Deploying enterprise-level extensions
Module 5: Performance Analytics & Reporting
- Designing dynamic dashboards
- Measuring KPIs, SLAs, and performance indicators
- Creating actionable insights through analytics
This structured pathway ensures participants master both technical competencies and business use cases relevant to real-world ServiceNow implementations.
Why Choose DevOpsSchool
DevOpsSchool is a globally recognized institution offering world-class training and certifications in DevOps, Cloud Computing, and Automation. What makes it exceptional for ServiceNow certification is its training quality, mentorship, and lifetime learner support.
| Feature | DevOpsSchool | Other Platforms |
|---|---|---|
| Mentorship | Guided by Rajesh Kumar | Generic instructors |
| Hands-on Learning | AWS Cloud Labs | Limited simulations |
| Course Access | Lifetime | Time-bound |
| Industry Project | Included | Often missing |
| Career Assistance | Interview support and job updates | Minimal post-course help |
| Certification | Industry-recognized (DCP) | Varies by provider |
The course is built around practical implementation and job readiness, ensuring that every participant graduates with the competence to deliver enterprise-grade ServiceNow solutions.
Guidance from Rajesh Kumar: Industry Vision and Leadership
The program is mentored by Rajesh Kumar, a distinguished technologist with over 20 years of expertise across DevOps, DevSecOps, SRE, DataOps, AIOps, MLOps, and Cloud Transformation. His leadership ensures that the training aligns perfectly with enterprise employment expectations and modern workflow automation principles.
Learn more about his global contributions and training methodologies here: rajeshkumar.xyz.
Real-World Project Experience
After completing the training sessions, participants work on a real-time scenario-based project simulating a full enterprise IT setup. You’ll practice:
- Developing and customizing applications
- Configuring ITSM modules and automation features
- Designing scripts and workflows for real business problems
- Deploying and monitoring application performance
These experiences are further supported by 100+ lab exercises, 24×7 LMS access, and dedicated mentor support.
Certification and Career Value
On successful completion, candidates are awarded the DevOps Certified Professional (DCP) certificate, accredited by DevOpsCertification.co. This globally recognized credential demonstrates proficiency in ServiceNow’s scripting and automation ecosystem, boosting employability for roles such as:
- ServiceNow Developer
- ServiceNow Administrator
- ITSM Engineer
- Platform Support Specialist
- Workflow Automation Consultant
The certification validates your ability to configure, customize, and manage ServiceNow environments end-to-end, making you a valuable asset for global enterprises.
Flexible Learning and City-Based Support
DevOpsSchool offers both online and classroom training options. In-person sessions are available in major Indian cities including Bangalore, Hyderabad, Chennai, and Delhi.
If you miss a live session, you can access recordings anytime or join future batches within 3 months. All class materials, slides, and videos are available for lifetime review via LMS.
Testimonials from Learners
- Abhinav Gupta (Pune): “The training was insightful and interactive. Rajesh explained each scripting concept with real use cases.”
- Indrayani (India): “Rajesh’s personalized guidance made even complex topics easy to understand.”
- Sumit Kulkarni (Software Engineer): “Excellent combination of theory and practical labs. The AWS Cloud environment made hands-on learning seamless.”
Thousands of learners have benefitted from this course worldwide, reflecting DevOpsSchool’s reputation for excellence and learner satisfaction.
Enroll Now: Build Your Career in ServiceNow Development
Take the next step in your IT journey with DevOpsSchool’s Master in ServiceNow Developer Certification. The course equips you to become an efficient ServiceNow professional, poised to lead automation initiatives in top organizations.
Course Details & Enrollment:
Master in ServiceNow Developer Certification
Contact Information:
Email: contact@DevOpsSchool.com
Phone & WhatsApp (India): +91 7004215841
Phone & WhatsApp (USA): +1 (469) 756-6329